Privacy Policy
Privacy
Policy


Overview
We are committed to protecting your privacy. We may use the information you provide to assist you with your credit needs, including the preparation and submission of loan applications. We also use it to send you product information and promotional material. From time to time this will include direct marketing communications but we will always give you the option of not receiving these communications. We provide your information to our credit licensee (Connective Credit Services Pty Ltd ABN 51 143 651 496) and the companies with whom you choose to deal with (and their representatives). We may also provide your information to contractors who supply services to us (e.g. to handle mailings on our behalf), and to others if we are required to do so by law. We do not rent or sell your information.
Our Privacy Policy contains information about how you can access and ask us to correct your information or make a privacy-related complaint. You can obtain a copy by contacting your broker or visiting our website. Your consent – By asking us to assist with your credit needs, you consent to the collection and use of the information you have provided to us for the purposes described above. For more information on your privacy rights please visit www.privacy.gov.au
2. Email Disclaimer
This message together with any attachment is intended for the use of the person to whom it is addressed and contains information that is privileged and confidential. If you are not the intended recipient, or the employee or agent responsible for its delivery to the intended recipient, you are hereby notified that any dissemination, distribution or copying of it is strictly prohibited. Please notify us if you have received it in error, and otherwise take all necessary steps to delete it from any transient or permanent storage device or medium and notify us by return email or by telephone. Any views expressed in this email and any files transmitted with it are those of the individual sender, except where the sender specifically states them to be the views of our business. We do not represent or warrant that the attached files are free from computer viruses or other defects. The user assumes all responsibility for any loss or damage resulting directly or indirectly from the use of any attached files.
3. Information We Collect
We may collect the following types of information:
Personal details such as your name, date of birth, address, phone number, and email.
Business details such as ABN, company name, and trading information.
Financial and credit information when you apply for finance through us.
Information you provide via forms, phone calls, emails, or website submissions.
Technical data from your use of our website, including IP address and browser information.
4. How We Use Your Information
We collect and use personal information to:
Assess and process finance applications.
Verify your identity and business details.
Communicate with you about finance products and services.
Comply with legal and regulatory obligations.
Improve our website, services, and customer experience.
We may also use your information to send you updates or marketing communications — you can opt out at any time.
5. Disclosure of Information
We may disclose your information to:
Lenders, credit providers, and funders for finance application purposes.
Our employees, contractors, or professional advisers (accountants, legal, compliance).
Third-party service providers involved in credit checking or data verification.
Government or regulatory authorities when required by law.
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
Your data is stored securely, and we use encryption and password protection where appropriate.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality and measure website traffic.
You can manage or disable cookies through your browser settings.
8. Access and Correction
You may request access to the personal information we hold about you, or request corrections if it is inaccurate or incomplete. Please contact us using the details below.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact:
Finapps Pty Ltd
Email: [email protected]
Phone: (02) 8318 9733
Address: 79 Bathurst Street, Liverpool NSW 2171
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.